FAQ

Dive into our comprehensive FAQ section for all things Jeking Design. From detailed insights about our PLR packages to guidance on home art selections, we've compiled the most common questions to ensure you find the information you need swiftly and easily. Whether you're a seasoned professional or new to our offerings, our FAQs are here to provide clarity and support, helping you make the most of your Jeking Design experience.

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Is shipping included in the price of the physical product?

Yes, all our physical products, including posters, mugs, and T-shirts, come with shipping included at no additional cost.

Are taxes (VAT) included in the price of all products?

Yes, all prices listed in our store for all products include VAT, so there are no extra tax charges at checkout.

What are the estimated delivery times for physical products?

Sweden

  • Standard Shipping: 4 days
  • Express Shipping: 3-5 days

Europe, Middle East & Africa (EMEA)

  • Includes: Belgium, Czech Republic, Denmark, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Poland, Portugal, South Africa, Spain, Switzerland, Turkey, UAE, UK
  • Standard Shipping: 5-7 days
  • Express Shipping: Not available

Asia Pacific

  • Includes: Australia, China, India, Japan, Korea, Malaysia, New Zealand, Singapore
  • Standard Shipping: 7-10 days
  • Express Shipping: Not available

Americas

  • Includes: Brazil, Canada, Chile, Mexico, USA
  • Standard Shipping: 4-8 days

What should I do if my physical product arrives damaged?

If your physical product arrives damaged, please contact us within three days of receiving your order. You will need to provide:

  • A description of the problem and details about how the order was packaged.
  • Pictures of the damaged item(s) and the packaging (including the outside of the package and any inserts).

What is included in the PLR Package Collection?

Each PLR package includes a diverse range of high-quality, professionally captured photos, comprehensive sales tools, and detailed guides and tutorials. Specific packages may also offer monthly updates and exclusive books for resale.

How can I use the PLR content?

You're free to use, modify, and sell the photos and content within the PLR Package Collection under the provided PLR License. This allows for maximum flexibility in creating marketing materials, digital products, or enhancing your website and social media presence.

Can I cancel my order and get a refund for my PLR package?

We understand that the digital nature of our PLR packages means once they're downloaded, they can't be returned like a physical product. That's why we encourage making an informed choice before purchasing.

But here's our promise: if you're having second thoughts or if the package doesn't meet your expectations, reach out to us. We're more than willing to discuss how we can make things right. Whether it's additional support, guidance on using the content more effectively, or exploring other solutions, we're here for you.

Your trust and satisfaction are paramount. So, let's ensure you have everything you need to turn your creative or business aspirations into reality.

Are there any recurring fees or subscriptions?

No, our PLR packages come with a one-time payment. There are no recurring charges, giving you lifetime access to the content you purchase.

Can I cancel my order and get a refund for my digital product?

We recognize that unlike physical products, digital products cannot be returned once they're downloaded. This is why we encourage you to make an informed decision before making a purchase. However, if the product doesn't meet your expectations, or if you have any second thoughts, please don't hesitate to contact us.

Here's our commitment to you: we're dedicated to making things right. Whether you need additional support, guidance on how to effectively use the digital content, or other solutions, our team is ready to assist. Your trust and satisfaction are our top priorities.

How do I access my purchased PLR content?

After purchase, you'll receive instant access to download your PLR content. You can start using your photos and tools right away, with everything readily available from your account dashboard.

How often are the PLR Packages updated?

Monthly updates are available for specific packages, adding fresh, new content to your collection and keeping your offerings current and engaging.

Are the sales tools and guides updated along with the photos?

Yes, our comprehensive sales tools and in-depth guides are periodically reviewed and updated to ensure they remain effective and relevant to current market trends.

What support is available if I encounter issues or have questions about using the PLR content?

Our dedicated support team is here to assist you with any questions or issues you may encounter. Whether you need help navigating the collection, understanding the PLR license, or implementing the content in your projects, we're just an email or chat away. Our goal is to ensure you can maximize the potential of your PLR package with ease and confidence.

Can I use the PLR photos for commercial projects?

Absolutely! The PLR License grants you the freedom to use the photos in both personal and commercial projects, allowing you to monetize your creations without limitation.
Let us know!